I had a problem with air leaking out of my tire and they fixed it no problem. They had to replace parts and I got my Jetson scooter back in a week. They were great with communication and everyone I talked with was very nice. Good experience overall and would come back for sure.
I needed help with a new mobility electric trike. On the 4th day I had it, it died. Communication with the manufacturer was spotty at best, but I needed help now. I called quite a few places. I was told by each that they didn't handle that scooter and didn't have parts. When I talked to the people at Skrrt, it was 180 degrees different! They told me to bring it over, they fixed electric scooters and were confident could and would fix mine! They were very aware of my time and listened to my problem, fixed it, and inspected the rest from one end to the other. Gave me some tips and we were done. A very good experience!!
This is the place you need to go for any electric scooter need! I I had a battery issue with my Apollo Explore scooter so I reached out to the team. They were incredibly professional, knowledgeable, and quick to respond, especially Mak. First, they provided a very thorough analysis on my scooter and offered a quote. Then, they fixed my scooter after troubleshooting all possible causes to the issue and then provided a convenient pickup location afterwards. I was very, very impressed with them all around!
SKRRRT Scooters is such a gem. I am incredibly grateful for their help with my modding project. Kareem and Tim went above and beyond with their service, and even followed up with me and to make sure everything lived up to my expectations. I would be lost without them and I look forward to working with them again in the future. Thanks, SKRRRT!
A few weeks ago I called expressing interest in renting two scooters for an afternoon. Mak (Kareem) was wonderful to work with and we arranged a date/time to connect. The night prior he reached out to confirm our appointment and let me know they were both charged up and ready to go. My sister and I took them out south of the city - numerous people asked us questions about them & we had a great time cruising around. I'll absolutely be renting again!
Had an awesome experience getting 3 ninebot/segway electric scooters repaired here! Kareem was super attentive, provided awesome service, and left all of our scooters (which were in different states of disrepair) in practically new condition. Definitely recommended, and I'm sure I'll be back the next time I need help!
Kareem, who sold me the scooter, was helpful and honest. Been using the scooter since I left the store, alot of fun and perfect transportation for the city. Fits well on the bus, easy to carry, and fun to ride. Loving it! A+
Skrrrt Scooters is the best hands down! Kareem fixed my son's evercross scooter and got my son riding again. Kareem had excellent customer service, my son has a few disabilities and he treated him so nice and treated him like a person. The other workers there are also very friendly and kind. I highly recommend them. We will for sure be going back. Thank you so much!
Kareem and his intern Tim were the BEST when it came to scooter repair. Even though my scooter kept breaking (ninebot kick scooter es4 with error 54) he was able to fix it and keep working on the problem until it was resolved. Kareem even was willing to drive to my apartment to drop it off when he repaired it. He is incredibly kind and accommodating, by far the best customer experience I've ever had! I would absolutely recommend skrrrt for any scooter buying or repairs.
Skrrrt! Kareem Was very accommodating, great experience. Love the scooter. It has a headlight & taillight which flashes when braking, speedometer, odometer, 3 gears, disc brake, bell, and kickstand. It has a quick release fold down handlebar with a latch that doubles as the bell ringer. Minimal assembly which was very easy, four bolts with tool included to attach the handle bar to the upright… unboxed and assembled in five minutes tops. You can scan a QR code on the back of the manual to download an app which connects to the scooter over Bluetooth allowing you to lock the scooter and also monitor the battery level while charging. Skrrrt skrrrt!!